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Transcript for Genesis10: Answer To Tech Talent Needs, Milwaukee Business Journal Podcast

[Music] 

thanks for 

tuning in to the milwaukee business room 

podcast i'm reporter nick williams 

joining us today is genesis 10 ceo 

harley littmann 

and also dev 10 client director jennifer 

turnquist 

thank you both for joining us thank you 

for having us 

yes you're welcome thank you for having 

us and for those who 

don't know what uh dev10 is um 

harley and and jennifer can you please 

explain to our listeners 

what this what this program is jennifer 

go ahead 

sure so you know nick devtown is a 

program 

that we created specifically to address 

the talent shortages 

in i.t as we all know the supply and 

demand 

issues make it very difficult for 

employers to fill 

open technical positions so what we're 

doing is we're taking a different 

approach 

non-traditional approach by identifying 

candidates 

that maybe didn't come from those 

traditional paths um putting them 

through a very rigorous selection 

process that produces a really high 

quality well-rounded individual 

and then putting them through specific 

training depending on what the 

technology is 

um deploying them with our clients and 

giving them ongoing coaching and 

mentoring 

so we're truly creating new talent uh 

talent that 

companies wouldn't find on their own 

because they didn't exist prior to our 

program 

so harley what made milwaukee 

an ideal location for the training 

program 

well milwaukee is a major tech hub 

milwaukee spends 9 million dollars 

on technology and has 75 000 people 

working in technology related areas 

so milwaukee is an important place on 

the map of the united states to 

have a place where we can grow our dev 

10 

operation and we've had a presence we've 

had an office and we've been doing 

business in milwaukee 

ever since we started as a company 20 

years ago 

so we've always felt that the milwaukee 

office and the milwaukee location and 

the clients here 

were interested in i.t talent 

and especially in getting new talent as 

you heard from jennifer 

and the context of that is after the 

great recession 

training was basically eliminated across 

the country 

so that's partly what created this void 

or this gap if you will 

to train young talent out of college and 

now 

companies are looking for this and 

they're finding that they can't find 

people with java 

and a year experience or people with 

python and 

two years experience it's just few and 

far between 

so we're training these people for 

companies 

to be able to fill that gap so we talk 

about the 

training during the recession and then 

talk about demand 

during the pandemic right we saw how 

much 

digital transformation was accelerated 

during a pandemic 

so it from your perspective jennifer and 

harley how has a pandemic increased 

demand for these type of tech 

professionals well technology had to 

take over 

technology helped save the country by 

being able to 

improve automation take a look at amazon 

it's just one example 

how they stepped in and with accelerated 

efficient and effective automation 

was able to get products out to people 

overnight which was desperately needed 

across the country to the point that 

through the pandemic 

the need for just let's say uh 

software developers rose by over three 

percent 

it didn't decline it increased 

and just uh today or yesterday i believe 

u.s uh news and world released their you 

know top jobs to have in 2021 

and software developers number two last 

year it was number one 

and i believe the year before that it 

was number one so it seemed like that's 

the 

most in-demand job to have in the 

country right now 

um so i guess what does that mean for 

the number of people who are trying to 

get into the program 

are you seeing an increase for 

people wanting to become software 

developers and 

looking for training and maybe even 

employers 

asking you for help for for for 

upselling their people 

we are i'd like to get jennifer's input 

on that but what i would just add to 

that 

is there's a huge demand for a whole 

variety of skills within it 

uh clearly the hot areas so the ones 

that 

people tend to know about the cloud 

everybody's bringing 

everything and moving everything to the 

cloud you also have 

ai of course artificial intelligence 

which is 

going to be our future and and then you 

have 

automation where everything is getting 

automated uh 

more quickly uh and that's happening 

dramatically actually 

i know jennifer do you have anything you 

may want to yeah you know the other 

thing 

the other thing that i would add is if 

through the pandemic we saw 

an increase in the number of career 

pivoters 

coming into the dev 10 program so people 

that had a completely different career 

in some cases it was directly impacted 

by coveted and they had to kind of 

rewrite their story 

and so they find a program like dev10 

and it gives them a new 

opportunity for a new pass and those are 

really exciting candidates for us 

because they bring a completely 

different diverse background 

their life experience is very different 

than perhaps a college student 

coming out of an engineering program so 

so we saw a definite increase in that 

over the past year and else i want to 

ask you this 

i'm told genesis is looking to increase 

its workforce in the milwaukee region 

can you share more details about this 

yeah we're hoping to just about double 

we're now 

on or about 150 and our goal is to get 

to 300. 

and this in 2021 

and what positions are you looking to 

fill here 

uh jennifer i'll defer to you she's got 

boots on the ground 

right of that 300 we're looking to have 

you know well over one-third of that be 

dedicated to dev ten 

and then the balance of that be 

dedicated to those more experienced 

hires you know as harley mentioned 

genesis 10 has had a presence in the 

milwaukee market for 

since the company was started um so 

we'll continue to grow 

those more experienced positions that 

people need help with as well 

um dev 10 is a nice blending of we can 

start with that younger talent but 

sometimes they need somebody with a 

little more experience 

so we can bring that to the table as 

well nick just to give you one example 

of the demand for every six 

jobs in java there's only one candidate 

one person available 

and for net another skill set is 

actually for every 10 jobs 

out there there's only one person 

available 

so there's a big need so for people who 

are looking to grow 

and or change their career path uh we'll 

move into something new 

this would be really a a an important 

opportunity for all people 

because there's such a huge demand in 

fact there was a recent survey 

that said that 77 of all companies said 

that technology is going to be the 

primary factor in their ability to meet 

their 

business goals this year so that just 

says everything 

i think we've heard we've all heard this 

before that every company 

is a tank company now 

whether you're banking or or 

shipping or whatever it's retail 

you're a tech company yeah um i guess 

what is it 

for for you um the opportunity 

in 2021 with all this upskilling that 

needs to happen 

and restart that needs to happen are you 

just projecting for 

for for genesis 10 just um a a 

historic year or just a a year of 

a lot of growth well what we're finding 

is that especially due to coven 

that a lot of companies felt that their 

disaster recovery plans 

didn't really work out well so it's 

lessons learned 

and they're looking at ways of 

addressing 

uh the the mistakes and the challenges 

that covet caused 

and so what one could do with that is do 

work 

outside the office and do work in 

a remote area so there we have seven 

locations like that called delivery 

centers where we do work 

only in the united states and we only 

employ americans here 

people who are legally allowed to work 

so this way 

it does many things one you focus on 

de-risk 

when you have concentration work which 

most companies 

have most of their it work in their 

essential headquarters or location 

so that's a risk like in anything in 

life putting a lot of eggs in one basket 

as we all know 

can lead to risk if you have an act of 

war 

terrorism uh employee sabotage 

or another pandemic or such so 

the notion of diversifying your work 

through various locations that are 

secure 

around the country is getting a lot of 

attention and we have that to offer 

it also mitigates risk hr risk and 

co-employment risk 

someone trips and falls claims sexual 

harassment 

or if you have someone who's working for 

a long period of time 

you could have the court say they're 

really an employee of the main 

end user of the services so when when 

those people do work at a remote 

location in our 

in our location they don't have that 

risk because 

we're the ones managing the work it's 

our people there 

so because of co-employment risk or hr 

risk 

that's another reason why they're 

looking to do work outside 

their central location and to do it 

remotely in different places around the 

united states 

through various delivery centers as 

they're called 

harley you said something when i when i 

asked you why milwaukee was an ideal 

location he said milwaukee is a 

is a tech hub that is something that the 

city is trying to brand 

they've created the milwaukee tech cup 

coalition um 

but whenever there's a ranking that 

comes out milwaukee always tends to fall 

towards the bottom 

i guess i guess you break it against 

chicago and minneapolis 

um in detroit you try to compare it to 

california 

but for you to say that that milwaukee 

is a tech hub 

i'm sure people listening will will feel 

encouraged by that 

because they're trying so hard uh to 

make it happen 

for you i'm sure you've seen this across 

the country 

what makes a successful hub for a city i 

mean you 

you put the numbers there's 75 000 also 

checklist workers in milwaukee 

but in order for a company to to you 

you to put that brown what does it have 

to have in place 

is are you looking at the number of 

companies and 

workers or it's the growth is it the 

opportunity 

it's a great question nick and i'd like 

to get what jennifer's opinion on that 

too but what i would say is 

we have the people we have the resources 

the challenge we have 

and the milwaukee tech hub is working 

with us uh collaboratively on this 

is is getting to uh milwaukee's 

companies 

uh you know it's never easy uh 

you have companies that are just used to 

doing it the same way and 

resistant to change um you know 

everybody's selling to them 

so they have their guardians at the gate 

so when you try to make an appointment 

to meet with the cio you find that 

you even remotely you can't even do that 

becomes very difficult so i i think the 

biggest challenge we have is that the 

word is not 

out i think if companies were to hear 

what we have to say 

and meet us as jennifer knows 

when jennifer meets with a company in 

milwaukee her success rate is extremely 

high 

because once they get to see what we 

have to offer and then they do their due 

diligence and drill down 

they tend to be pretty impressed and 

that's why our success is so high 

when we get an opportunity to uh 

make our presentation but that's the 

challenge is getting companies to meet 

with us 

to answer your question that i think i 

see that as the only challenge 

if we had more entree into companies in 

milwaukee 

uh we would meet our goals and exceed 

that 

uh pretty handily the challenge is 

getting those companies to meet with us 

that would be my view 

yeah and a few things that i'll add to 

that so harley's right i mean 

i will be honest at the end of the day 

this program solves a problem 

almost all of our customers have but it 

solves it in a different 

way and change is difficult so they have 

to understand how it works they have to 

understand the timing of it 

um so to harley's point if we get to the 

right people where there's pain 

because they can't feel their positions 

and they're not able to grow their teams 

frankly sometimes it's just 

managing the attrition that they're 

trying to to keep up with 

this problem this this program helps 

them with that 

the other thing that i wanted to add is 

the talent is 

there we have been incredibly impressed 

with the candidates that have come into 

our program 

and and with the graduates so there are 

some 

really impressive people in the 

milwaukee community that just need 

different skills 

they have all the other elements to it 

if i could jump into that jennifer 

because again going back to a good 

question nick saying that 

i didn't see those surveys but if 

milwaukee um is not doing as well as 

other 

places and you have to compare pound to 

pound right between milwaukee and 

chicago chicago's bigger so it's a 

distorted picture 

but i milwaukee has a really strong 

employee base 

and and well educated and a very strong 

[Music] 

labor market what i mean by that is 

these are people who 

want to work have a good work ethic 

we've gotten 

really uh very positive signals all the 

way around 

in our experience in milwaukee more than 

other cities which we will not mention 

so that's a comparison i'm not just 

saying that because we're speaking to 

you in milwaukee 

that's really the case and just to give 

validation to that 

when i started genesis 10 i uh 

milwaukee was the city i had i did the 

most business with 

in the first year when i opened up 

so uh it was with johnson controls and 

johnson wax 

um and northwestern mutual uh you know 

uh right away uh we found that you know 

they were receptive to our message and 

we did very well now that was 

20 years ago was a while ago so we're 

redoubling 

our efforts here but uh it has it has 

everything that we want 

and uh we we it's it's in the right 

location 

big city bigger cities have other 

problems and challenges milwaukee is 

kind of like the right fit it's a big 

city 

but it's not so big where you have 

enormous competition where the 

infrastructure is so stressed 

where everybody's competing for the same 

talent walk is a really good marketplace 

for us and for there to be huge growth 

it's just a question of 

getting an opportunity to meet with 

potential clients 

and i'm sure with people able to work 

from anywhere 

given remote working and how that's 

skyrocketing i'm sure 

genesis 10 is going to have a a long 

presence 

prolonging presence in milwaukee so 

harley and jennifer i want to thank you 

both for coming on this morning 

again uh podcast comes out uh every 

friday molecular.com 

and uh we'll see you next week 

absolutely